Blog & FAQ
Latest insights and frequently asked questions
Stay up to date with the latest developments in AI and automation for businesses.
5 AI Automation Trends B2B Companies Can't Ignore in 2026
Discover the 5 most important AI automation trends for B2B companies in 2026. From autonomous agents to hyper-personalisation, stay ahead of the competition.
Read the articleFrom Intercom to an intelligent AI support platform
How Flowix completely redesigned the support process for BAKA Glass. From fragmented tickets and manual work to an intelligent AI support platform with instant answers, smart ticket clustering and video support.
Read the case studyCustom AI
Custom AI or standard software: which fits your business?
An off-the-shelf AI tool is quick to buy, but does it fit how your business works? Here is how to choose.
Getting started
How to prepare your business for AI automation: 5 steps
Starting well prepared saves time. With these five steps you know what you want to automate before you book a demo.
Costs
What does AI automation cost for SMEs?
What do you pay for AI in your business, and what does that price depend on? An honest overview of indicative prices and cost factors.
AI & Customer Service
The new standard in customer service: from traditional support to AI-driven service
Discover how AI-driven customer service is changing the way businesses handle questions, problems and communication. From long wait times to instant answers.
Social Media
The evolution of social media marketing: from manual management to AI-driven strategies
Discover how AI is changing social media marketing. From content creation to trend detection, learn how businesses strengthen their online presence with AI.
AI Telephony
From missed calls to intelligent availability
Discover how AI telephony helps businesses never miss a customer again. From missed calls to 24/7 intelligent availability with Flowix Call.
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Examples by industry
This is what it looks like in practice, by module and by industry.
Everything you want to know
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What our clients say
70% faster response time
"Flowix has completely transformed our customer service. Quote requests are now handled automatically and customers get instant replies, even outside business hours. It saves us a huge amount of time."
50% fewer missed calls
"As a glazing company, we get flooded with phone calls. Thanks to Flowix, calls are now handled and scheduled automatically. Our technicians can focus on their work instead of the phone."
24/7 available during events
"For our events we have to answer thousands of questions about tickets, line-ups and locations. Flowix now handles this entirely via social media and chat. Indispensable during peak periods."
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